|
1000Museums is the premier provider of archival reproductions of art work sourced from the world's greatest museums and collections.
1000Museums handles all order management and fulfilment responsibilities for all partner museums. For all order related inquiries please contact the 1000Museums customer service team. Please note that 1000Musuems will be listed as the merchant on any credit card transactions through this website.
If you have any questions or would like to place an order please contact us.
Telephone | Order & Inquires | USA 1.888.456.2254 | Monday - Friday 8.30 am - 5.30 pm (CST) Telephone | Order & Inquires | INTERNATIONAL 1.512.467.9400 | Monday - Friday 8.30 am - 5.30 pm (CST) Email 
Returns Address:
1000Museums 11100 Metric Blvd, Ste 100 Austin, TX 78758 USA Mailing Address: 1000Museums 304 130th Avenue SE Bellevue, WA 98005 USA
How To Order
The easiest and most efficient way to place an order is to do so online. It is easy, safe and secure! Simply add the item you would like to purchase to your shopping cart and check out using our secure checkout system. We also offer a "mail order" option in which you can place your order online, but mail us a check or money order to complete payment. Instructions on this payment option will be provided during the checkout process. Payment TypesWe accept: Visa Mastercard Discover American Express Check / Money Order Sales Tax We add sales tax to all orders shipping to the state of Washington. Shipping Confirmation Upon shipment of your order, we will send you an e-mail confirmation of your orders shipment including tracking information (where applicable).
How We Ship
All items (framed and unframed) are shipped from our facility in Austin, TX, directly to your specified shipping address (residence or business). Framed and matted items are shipped in specially designed boxes maximizing the protection and safety of the item while in transit. All Domestic USA orders will ship via FedEx Ground, and Non-Domestic USA and International orders will ship via USPS or other international carriers. What are the shipping charges?Shipping charges for orders vary depending on the contents of the order as well as the destination. Your exact shipping charge is quoted immediatley upon adding an item to your cart and selecting the destination in the "shipping to" drop box. International Duties In some cases you may be required to pay local or national import duties or taxes to your local customs office. We have no means to determine in advance if you will be taxed or what these taxes may amount to. We recommend you research and contact your local customs bureau to determine if you will be required to pay any additional duties. Shipping Delays & Problems We recommend that you wait until the end of the estimated delivery time range before you inquire with us as to your order's status. While we have the utmost faith in our shipping and delivery partners, some delays and problems can occur from time to time. Below are some solutions and answers to some of the more common problems.
Delivery Delays
There are several common reasons a delivery is delayed, and in many cases results in the original shipment being returned to our production facility center. In all these cases you will be contacted immediately and the situation will be resolved.
If you feel that your shipment has been lost, please contact us immediately and we will determine if it is actually lost or just delayed. If it is lost, a replacement order will be processed and shipped immediately. We cannot track or trace international shipments, therefore we cannot deem them lost until 60 days after the shipping date. When 60 days has passed, an insurance claim will be filed and a replacement shipment will go out immediately, at no additional charge.
Return Policy
We stand by the quality of our products and guarantee your satisfaction. If for any reason you are not satisfied with an item you have purchased, you may exchange it or return the item within 30 days from the date the order was shipped. You will receive a full refund of the cost of the purchased item(s). Shipping charges are not refundable. You are responsible for all return shipping charges. Return Authorization You must obtain return authorization prior to shipping an item back to us for a refund or exchange. This will allow our customer service team to provide you with proper return instructions as well as updating your order record. If possible, simply send your return request as a reply to your shipping confirmation email. If not possible, email to: info@1000museums.com
We take take privacy and security of your personal and payment information very seriously. For no reason will we ever share your information with a third party. Your email and contact information will only be used for order status and update purposes. To read our full privacy policy, click the link below...
In some cases 1000Museums or our partners will offer limited edition prints for sale. In regards to this type of product, California law provides for the disclosure in writing of certain information concerning fine art prints, photographs, and sculpture casts. This information is available to you, and you may request to receive it prior to purchase.
ALL IMAGES ON THIS SITE ARE EXPLICITY PROHIBITED FROM BEING REMOVED OR COPIED AND ARE PROTECTED UNDER FEDERAL COPYRIGHT LAW AND INTERNATIONAL TREATIES
All of the digitized images of the products included within our collections found on this site cannot be used by a third party for any reason.
The copyrights for each image are held by the museum to which the image is attributed. Artist BiographiesSome biographies included on this website are sourced from The Columbia Encyclopedia (Columbia University Press) and are used with permission. |